We build Artificial Intelligence (AI) powered chatbots on behalf of organisations using the Oracle Digital Assistant platform.
This provides the tools to create a voice or text chatbot that can import FAQs to automate common enquiries, connect to your backend systems, and hand over to support staff where necessary.
Integration and machine learning
It can operate through several conversational interfaces, including Facebook Messenger, Amazon Echo and Google Home, making it an easy-to-use tool for today’s service users.
Our chatbots also collect and analyse data, using machine learning to improve the customer experience and enabling organisations to gain real-time insights for continuous improvement.