Connect Assist employs highly talented, highly skilled individuals who understand the value their work brings to our service users and who operate in a highly professional manner.
These skills are nurtured through creating environments people want to work in. We believe you get the best from employees when they’re comfortable coming to work, which is why we have no dress code. Interested in learning more? Email us, send an up to date CV to [email protected]
Call Centre Jobs & More
We understand the need for employees to come away from their desks, which is why we have kitchens and break-out areas stacked with a variety of refreshments (a freezer fully stocked with ice cream and lollies in the summer!).
We listen to our employees and give them a voice through our ‘Appreciation Society’, who put ideas from our employees directly to the leadership team for discussion and who organise our monthly ‘Star Awards’, giving our teams the opportunity to recognise their colleagues’ hard work and efforts.
Contact Centre Careers
Since launching in 2006, we’re proud to have provided many meaningful career prospects and growth opportunities to people within our local community and further afield. We work nationally, but with the care and commitment of a local company. In our opinion, that’s what sets us apart.
Just some of our employee benefits include:
Our Employee Assistance Programme, a 24-hour service providing confidential advice and support on all aspects of life
An annual bonus
Flexible working opportunities
Monthly Fun Days
Open Door Policy
Part of the Perbox scheme
Current job vacancies
Does Connect Assist seem like the right fit for you? Hop over to our vacancies page or view current job listings below and find out more.
Senior Solutions ConsultantNantgarw, Cardiff
Team Manager – Migrant HelpNantgarw, Cardiff
Team Leader – Migrant HelpNantgarw, Cardiff
Business Analyst Project ManagerNantgarw, Cardiff
Technical Architect (fixed term contract – 6 months)Nantgarw, Cardiff
Customer Service Advisor: Migrant Help TeamNantgarw, Cardiff
Contact Centre SupervisorCardiff
For immediate consideration or to find out more send us an upto date CV today
Join the Connect Assist Team
At Connect Assist, we believe our people are our greatest asset. Every person on our team contributes a unique and diverse set of skills and experience, but we’re all united in our aim to create positive outcomes in peoples’ lives.
Our Mission, Our Story
Since launching in 2006, we’ve operated at the sharp end of customer service, supporting some of society’s most vulnerable people. We’ve pioneered in our space to become a specialist in helplines, whilst using the most advanced communication and database technologies available.
Our social mission has remained a constant throughout, employing local people into a progressive environment underpinned by stability and absolute focus on creating positive outcomes for our clients and their customers.
Keep Informed about our Contact Centre Job Opportunities
If you’d like to be kept informed as contact centre jobs become available please fill out the form below