Information and Signposting
For many customers, help is at hand – if only they can find the right support.
Many vulnerable people can’t find or access the services that could help them.
They might fall into the gaps between providers or misunderstand information about what is available.
Pointing you in the right direction
We work on behalf of many charities, public sector organisations and coalitions to help customers navigate the services available to them to find solutions for their own circumstances.
Borne of many years’ experience, our advisors have the knowledge and tools available to explain what help is available, guide customers to suitable services, and make onward referrals.