Affinity
“It goes without saying that we need state of the art systems, processes and controls but, above all, we need to work with people who are truly committed to doing a great job for our customers – people who genuinely care about them and treat them as if they are their customers…in my 35 years in the business, I know this kind of empathy is hard to find. That’s that was missing in the other operations we looked at and that’s what we’ve found with Connect Assist”.
