Chat Bot Case Study Webinar

Thanks for attending our webinar! Let me begin by saying a big thank you to Toni Kershaw for talking at our webinar last Thursday, and to all the people who attended.

On this page you’ll find a summary of the Vira project, recording of the webinar and a document that gives answers to the questions that were raised on the day.

The business case for a project like Vira is compelling with a financial payback within 12 months from go live.  This financial payback is only one consideration, maybe the improved customer service provided by a system that is available 24*7 is more important in your organisations.

We’ll be contacting you all over the next few days to get your feedback on the event and to see if you are interested in going down a similar path.


Thanks again,

Tim Burnett

Local Authority Sales Director


Meet vira! When Calderdale Council wanted to build on the success of its customer services Live Chat, they worked with us on a Digital Assistant – and Vira was born…

Click to download Vira

Webinar Q&A

We had a lot of questions during our webinar that we couldn’t get round to, click below to download the Q&A in full.

Click to download Q&A

Webinar Recording

If you’d like a downloadable copy of the webinar recording, please click the video below.Connect Assist webinar video play screen


If you need our help in developing more effective, meaningful connections with customers, get in touch today.