Successful organisations today are social organisations. Social media channels, including Facebook, Twitter and Instagram, provide a great way for organisations to inform, communicate with, and learn about their client base.

Oracle Service Cloud helps organisations optimise the benefits of social media. Its Social Relationship Management platform (Oracle srm) provides the tools needed for engagement, content creation, community management, paid media and analysis of each company’s social media. Oracle srm software allows you to provide quality customer service across all social channels. Making it our number one social media customer service solution.