Local Government Community Offer
During the Covid-19 pandemic, digital channels are really coming into their own, providing a lifeline for many service users.
Conversational interfaces are quickly becoming the new normal.
For service users, they are a prompt and efficient way to get answers and offer a welcome alternative to waiting on hold for a call handler to become available.
For organisations, they can drive business efficiencies, particularly for out-of-hours services, and enable you to reach more people and improve customer satisfaction.
We’ve come up with a community based offer. A three month free trial allowing you to download answers that have already been compiled from the community at no charge. Just a few tweaks and you’ll be ready to go.
Community offer
To help through the coming months
- A free subscription for 3 months
- Community questions
- Rapid implementation
We can get you up and running quickly, with a system that can help with handling incoming calls about your facilities and services, directly help the community.
Meet Vira
When Calderdale Council wanted to build on the success of its customer services Live Chat, they worked with us on a Digital Assistant – and Vira was born…
Contact
If you need our help in developing more effective, meaningful connections with customers, get in touch today.
