We work on behalf of many charities, public sector organisations and coalitions to help customers navigate the services available to them to find solutions for their own circumstances.

We support people living with mental health challenges, loneliness and emotional trauma. We provide outcome-focused therapy by phone, video and email and can also refer customers toward face to face counselling.

Through our helplines, we undertake a careful case assessment, taking time to listen. We call this ‘triage’. Our advisors draw upon their extensive training to unearth the challenges people are facing and ensure they receive the right support.

Our overflow call handling services provide complete overflow services for your organisation. You can choose whether to contract us to provide back-up at set times, such as evening and weekend peaks, or whether to re-route calls to us whenever your own lines are busy.

 This first of it’s kind native BSL engagement service ensures that Deaf people who use British Sign Language as their first or preferred language, can engage directly with a business or organisation.