Oracle Intelligent Advisor
Customers’ expectations are constantly changing. So how do you provide a personalised service to everyone, when everyone requires different answers?
Oracle Intelligent Advisor is a fully agile automation tool that allows you to adapt to your customers’ needs quickly and easily. Detailed analytics are provided throughout each step of the customer journey to help optimise experiences and avoid any inconsistencies.
Provide a personal experience
It allows you to easily automate decisions and complex calculations within service workflows, while empowering customers to self-serve for both simple and complex requests.
Provide a personalised, agile and transparent experience to your customers, so they never feel like ‘just another number’.