Befriending, Counselling and Emotional Support

We work on behalf of national charities, providing helplines for people experiencing mental ill health, loneliness or emotional distress.

Our counsellors are qualified members of the BACP or equivalent, with experience, expertise and empathy to support service users. They provide solution-focused therapy sessions by phone, video and email or can refer customers to more in-depth support such as face to face.

Befriending, Counselling and Emotional Support
Befriending, Counselling and Emotional Support

Getting the right support

Where necessary, they can also signpost customers to other forms of help, such as benefits advice or legal support.

We take customer confidentiality very seriously, complying with all relevant data protection legislation and maintaining our ISO:27001 (Information and Security Management System) to respect and preserve service users’ privacy.


If you need our help in developing more effective, meaningful connections with customers, get in touch today.